🛒 Ordering & Shipping

Where do you ship from?

We ship from the UK using Royal Mail or a trusted courier.

Do you ship internationally?

Yes — we ship worldwide. Delivery usually takes 7–14 working days outside the UK.

How long will my order take to arrive?

UK orders: 3–5 working days.

International: 7–14 working days, depending on customs.

Can I track my order?

Yes — you’ll receive tracking details as soon as your order is dispatched.

What if my order hasn’t arrived?

Email [your email] with your order number and we’ll help locate it.

🔁 Returns & Refunds

Can I return a deck if I change my mind?

Yes — within 30 days, as long as it’s unused and in its original packaging.

How do I start a return?

Email [your email] with your order number. We’ll guide you through it.

Do I pay for return shipping?

Yes — unless the item arrived damaged or faulty.

When will I get my refund?

Within 5–7 working days after we receive and check your return.

Can I return digital products or downloads?

No — once downloaded, digital items can’t be returned.

🧠 About Survival Decks

What are Survival Decks?

Physical decks of ADHD-friendly tactics you can stack, shuffle, and use in real life — not just saved on your phone.

Who are they for?

Anyone who wants practical ways to manage ADHD traits, build habits, and create lasting systems.

Are they a medical tool?

No. They’re self-management tools — not a substitute for medical or therapeutic advice.

How should I start using them?

Pick one or two cards that fit what you’re struggling with today. Try them for a week. Add more when you’re ready.

How long until I see progress?

The decks are designed for lasting change, not quick fixes. Think small steps, stacked over time.

♻️ Built for Time, Not Trends

Why physical cards?

Because we forget what we save on social media. Real cards are harder to lose — and easier to build into daily life.

Do they work with digital tools?

Yes — you can log in to the digital workspace (coming soon) to build and save your own stacks online.

Can I combine decks?

Absolutely. Mix tactics across categories — focus, organisation, time, emotion — and build the system that fits you.

❤️ Our Mission

Why do you donate 5% of profits?

5% represents the 1 in 20 children born with ADHD. Your purchase supports the ADHD Foundation, funding programmes that help children and families thrive.

Why “Survival”?

Because managing ADHD often feels like surviving — but when you have the right tools, survival turns into progress.

What makes Survival Decks different?

They’re designed to grow with you. Real tools, not trends. Systems that flex to your ADHD instead of fighting it.

💬 Need More Help?

Email [your email] anytime.

We’re small, but we read every message and aim to reply within 1–2 working days.